Your current IT staff are the backbone of your business. However, often workloads will increase to the point of overload. Big-O IT Services can alleviate the stress of implementing new solutions, or simply pickup the slack when your helpdesk is snowed under.
Our staff are on hand to help no matter the size of the organisation or the required skill-set.
Big-O's IT staff will complement your internal team to arrive at the best solution for you and your business, helping ensure that all stakeholders have a carefree and simple IT experience.
We can provide skilled resources to join your helpdesk team with Level 1 or Level 2 technical ability as needed. Our staff are trained in a variety of systems to assist your staff when they are snowed under.
We offer project consulting to implement new solutions, or optimise your current IT environment. We can help plan and execute the next stage of your IT deployment and keep you on track with any future planning as required.
If you're still operating on out-of-date systems you may be subjecting your network to vulnerabilities. We are able to assist in migrating applications and services to newer operating systems with minimal downtime.
Do you have trouble managing all of your devices? Some users want to BYOD? Using a range of solutions we can show you how to manage a whole workforce of laptops and mobile devices.
We can provide connection services to suit a wide range of scenarios, from dedicated redundant Fibre lines to NBN services for branch offices we will find a balanced and effective solution that fits your business requirements