IT Systems Monitoring
Big-O IT Services has a suite of monitoring software that will give you the piece of mind that in the event of a system failure, we're the first to know and available to fix it before your customers even notice. Let us help you reach peak performance with our suite of monitoring software.
Ping Monitoring
We provide a monitoring service for all users that sign up for an internet connection with one of our plans, this simple tool enables us to identify any issue that could occur on your connection and start the resolution process before you’ve had a chance to identify the fault, and as the system works 24/7 it helps identify outages or slow response times even when the system is not under load.
With certain devices we are also able to monitor the amount of traffic going through the connection, if we see that your connection is constantly under stress we can make a recommendation on a faster service or assisting with network load management to ensure that there is no degraded service for users.
System Monitoring
Using various different monitoring indicators, we are able to capture a range of different markers for any system. Our monitoring tool can capture things like server utilisation, hard drive status, printer status, website accessibility, and report back to us if there are any issues, helping us be proactive in ensuring your systems are running to their maximum potential.
There are more than 200 different default sensor types available with new sensors being added frequently, our monitoring solutions can be integrated with any custom application to report back on any available metrics if required.
Custom Monitoring
If your solution requires a custom monitoring tool our developers can write an extension to our monitoring software to enable it to evaluate the results of your work. It can be run in your environment for on-premises workloads or hosted in the cloud if the workflow is cloud based.