Hardware
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Hardware Procurement
We have access to a wide range of desktop & server hardware and peripherals including Desktop PC's/ Monitors / Webcams / High Performance Workstation Devices / Servers.
All of our hardware is locally acquired with Australian Warranties. Many of the products that we supply will have international warranties and be covered by HP globally for the same period of time that they are covered when used locally.
Hardware Management
Hardware warranty claims and issues can be submitted to our helpdesk to organise warranty support claims, or general maintenance issues.
We can handle all communication and execution with the warranty provider to ensure that the device is repaired/replaced to a satisfactory level and returned to the user as required.
Our service can include(where possible) removal of all data from the device prior to support personnel beginning the repair job and can include re-configuration of the device once the service is complete.
Hardware Asset Management
We can provide IT Asset Management of all devices in an organisation, keep records for warranty & depreciation and ensure that all hardware is reviewed on a regular basis as set out by business policies; this can also provide a platform to prepare for future IT purchasing.